| Pricing | $229/provider seat/mo first 6 months, then $380 — everything included. Admin, billing & front-desk staff free. Published at /emr/pricing. | Custom quote per provider on an annual contract, plus a one-time setup fee (public guides cite roughly $500–$2,000); RCM on higher tiers may add a percentage of collections (as of 2026). Confirm with vendor. |
| Telehealth | First-class — video, audio, and in-person share one chart, schedule, and billing path, with place-of-service and telehealth-modifier compliance enforced in the claim scrub. | A genuine strength — built-in video visits with no separate app for patients or providers. |
| Home health | Built-in — OASIS-E, PDGM/HIPPS grouping, EVV-tracked visits, iQIES export, and clean 837I claims across PT, OT, SLP, RN, MSW, and HHA. | None — DrChrono is an outpatient/ambulatory platform. |
| AI scribe / notes | Included — AI scribe drafts structured SOAP for telehealth and in-person; the clinician reviews and signs. | iPad-first charting with transcription; AI capabilities vary by plan tier (confirm with vendor). |
| Mobile / device | A modern responsive web app — one login on any device for clinical, scheduling, telehealth, and billing. | A standout strength — long the most robust native iPad/iPhone charting app in the category. |
| Billing & denial prevention | Included — real-time eligibility, claim scrubbing (CPT/ICD/modifier/units), prior-auth holds, timely-filing enforcement, remittance auto-posting. | Integrated billing plus an optional RCM service (percentage-of-collections on higher tiers); reviewers cite slower support on billing issues. |
| E-prescribing & labs | EPCS-ready e-prescribing with interaction checking, plus Quest/Labcorp lab orders and results in-chart — included. | Established e-prescribing (including EPCS) and lab integrations. |
| Support | Direct support included. | Mixed post-acquisition — reviewers cite multi-day response times on routine issues. |