License the platform Copergrine uses internally.

Frequently asked questions

Who is the Copergrine platform built for?

Three audiences, one platform. Solo providers (DPC, behavioral health, solo PCP) running their whole practice on a single bill. Group practices (2–50 providers, single- or multi-site) consolidating EMR, telehealth, scribe, e-Rx, and claims under one vendor. Health systems (50+ providers or multi-entity IDNs) replacing a seven-figure Experity or Epic stack with a platform they can actually afford to roll out to every clinic. Seat pricing published; health-system implementations are custom-scoped.

What's included at $229 per provider per month?

Everything. EMR + charting, scheduling, patient portal, telehealth video, AI ambient scribe, e-prescribing with EPCS, eligibility checks, claims submission, push notifications, and HIPAA BAA. No per-feature upgrades, no per-visit fees, no claims clearinghouse surcharges. The $229 rate is an introductory price that locks in for your first 6 months; after that the standard rate is $380/provider/month.

Why $229 to start and $380 after?

The $229 rate is an introductory founder's price — lower than our long-term economics and a thank-you to clinics that onboard in our launch cohort. The first 6 months are full-feature, no claw-back, and billed monthly; the introductory promo has no annual option. After that, renewals move to our published rate of $380/provider/month. You'll see a reminder before the introductory period ends. Once you're on the standard $380 rate, you can elect annual prepay and get one month free — $4,180/provider/year.

Is there really no setup fee?

Solo and group practices pay a $499 one-time onboarding fee covering data migration, payer enrollment, and credentialing support — fully waived with annual prepay. The $229 introductory rate is a 6-month, monthly-only promo with no annual option. Annual prepay is available at the standard rate: $4,180/provider/year (one month free versus $380/month). Health-system implementations are scoped separately: a custom statement of work replaces the $499 and includes dedicated implementation engineers, integration work (HL7/FHIR, SSO/SAML), and per-site go-live support.

What does the AI ambient scribe actually do?

While you have a normal conversation with a patient, the scribe listens, transcribes, and drafts the encounter note in real time — chief complaint, HPI, ROS, assessment, and plan. You review and edit, then sign and lock. Most providers save 90 minutes a day on documentation.

How accurate are the ICD-10 and CPT code suggestions?

The platform searches a 74,000+ ICD-10 code library against the encounter content and the patient's problem list, then proposes the most likely codes. CPT suggestions are based on visit type, complexity, and duration. You confirm or override every code before billing — nothing is auto-submitted.

What is built-in evidence-based practice?

When you confirm a diagnosis, the platform automatically surfaces the relevant evidence-based treatment plan from major society guidelines (ADA, AHA/ACC, AACE, USPSTF, IDSA, AAFP, ACOG, AAP) — first-line medications, monitoring schedule, red flags, and lifestyle interventions. It is a clinical decision support layer, not a replacement for your judgment. See the full explainer and a sample Type 2 DM plan at /telehealth/evidence-based-care.

Does Copergrine scale past a small practice?

Yes. Seat pricing is flat — $229/provider/month for the first 6 months ($380/provider/month thereafter) whether you have 1 provider or 100, no seat tiering that penalizes growth. Around 25+ providers most groups opt into volume pricing with quarterly billing. Around 50+ or multi-entity, we move to a health-system agreement with a master service agreement, custom SLAs, dedicated account engineering, and volume pricing that's tuned for your footprint — often below the published rate. Adding a provider mid-month is pro-rated — no surprise overage fees, no re-contracting.

Do I keep my own patient revenue?

Yes, 100%. Copergrine uses a BYO-Stripe architecture — you connect your own Stripe account, your patients pay you directly, and we never touch your revenue.

How long does data migration take?

Typically 3 to 7 business days for a standard EMR migration. We handle the mapping, you verify a test sample, then we cut over. Migrations from Tebra, DrChrono, Elation, and Practice Fusion are well-trodden paths. Migrations from Athenahealth or eClinicalWorks take longer due to export restrictions on their end.

What is the onboarding timeline?

Solo providers: 1 to 2 weeks — you're often live within 10 business days of contract. Small and mid-size group practices: 2 to 4 weeks, including data migration from your current EMR, staff training, and a parallel-running go-live. Health systems: typically 8 to 12 weeks for a first-site pilot, then 2 to 3 weeks per additional site once the reference architecture is in place. Every implementation includes parallel running until your team signs off.

How is patient data protected and who owns it?

All patient data is encrypted in transit and at rest, access is audit-logged, and we sign a BAA with every practice. The platform runs on dedicated infrastructure we control end to end — no third-party advertising vendors, no data shared with advertisers. You own your data. Full export is available any time in CCDA, CSV, and PDF. If you ever leave, you walk away with everything — no extraction fees, no proprietary lock-in.

How is this so much cheaper than Experity or Epic?

Three reasons. One — we run the whole stack as one product instead of integrating five vendors, so there is no margin stacking. Two — our AI scribe runs on Copergrine's own efficient cloud architecture at a fraction of the cost, not the $200–$450 that Suki and DAX charge. Three — we cut the legacy enterprise bloat (reporting modules almost no one runs, kickbacks to consulting partners, dated on-prem deployment overhead) that adds 5–10x to Epic's loaded price. Same clinical capability, modern cloud architecture, no channel margin.

What about compliance reports for health-system procurement?

We provide a HIPAA compliance attestation and BAA with every contract. For health-system and IDN procurement, we support vendor risk assessments (HECVAT Lite and Full), provide a security architecture document, and can execute under a customer-supplied MSA. SOC 2 Type II is on the 2026 roadmap; until then we operate under documented SOC 2-aligned controls (access review, change management, incident response, vendor risk, backup testing) with audit-log export available to your GRC team on request.

Do you support SSO, HL7/FHIR, and other enterprise integrations?

Yes — these are table stakes for group practices and required for health systems. SSO via SAML 2.0 and OIDC (Okta, Entra ID, Google Workspace). HL7 v2 lab order workflow with vendor connectors for Quest and Labcorp (per-tenant account onboarding); inbound HL7 ORU result delivery to the encounter chart. FHIR R4 for interoperability and patient data exchange. Webhook-based event streams for BI warehouses. Integrations are included on group-practice and health-system agreements; for solo tier, ask if you need one and we'll scope it.

How do I get a demo?

Use the email link on this page or the Book a 30-min demo button. We will set up a 30-minute walk-through of the part of your workflow you care about most: charting, billing, e-prescribing, patient messaging, or scheduling.