Hospice Care Coordination
Electronic health records for end-of-life care.
Pain and symptom tracking. Family communication. Multi-site coordination. Automatic certifications. State-compliant documentation and billing. All on one HIPAA-secure platform trusted by hospice providers nationwide.
Built for hospice workflows
Pain & symptom management
Validated assessment scales (numeric rating, FACES, PAINAD). Track interventions and responses. Highlight escalating symptoms for team huddles.
Family communication & engagement
Secure messaging, family portal access, care conference logs, and shared decision-making documentation. Track family contact and communication patterns.
Automatic certifications
Initial certification (5-day, 30-day), recertification cycles (60-day intervals), and revocation tracking. Automated reminders and pre-populated assessments.
Multi-site operations
Manage multiple hospice locations. Centralized billing and compliance. Cross-site visibility for shared patients. Per-location performance metrics.
Hospice journey, from admission to discharge
Admission & assessment
Initial referral intake, Medicaid/Medicare verification, comprehensive assessment (pain, functional status, comorbidities), and plan-of-care development. Family education and enrollment.
Ongoing care & visits
Interdisciplinary team visits (RN, social worker, chaplain, aide). Pain and symptom assessments. Visit-time documentation. Family communication logs and care-plan updates.
Recertification
Automated reminders at 60-day intervals. Re-assessment workflow. Physician certification and signature. CMS form pre-population and audit-ready documentation.
Discharge & billing
Discharge documentation (death, revocation, or transfer). Per-diem billing reconciliation. Final claim submission. Bereavement follow-up tracking.
Hospice-specific billing & compliance
- ✓Per-diem billing by level of care
Routine home, continuous care, inpatient respite, general inpatient rates
- ✓CMS compliance (conditions of participation)
Assessment, plan-of-care, visit frequency, pain/symptom, family conferences, and clinician-documentation requirements
- ✓Automatic 837I submission
Clean claims to Medicare and state Medicaid. ERA reconciliation and denial tracking
- ✓State licensing & scope documentation
Audit-ready records for state survey and Condition of Participation reviews
What's included
- ✓ Unlimited users (admins, billing, clinical staff)
- ✓ All hospice-specific templates & workflows
- ✓ Multi-site organization & reporting
- ✓ Family communication portal
- ✓ CMS certification tracking
- ✓ 837I claim submission (no per-claim fee)
- ✓ Secure messaging & HIPAA audit logs
- ✓ Live training & ongoing support
Frequently asked questions
QWho is Copergrine Hospice EMR for?
Medicare-certified hospice providers—agencies with interdisciplinary teams delivering end-of-life care in patients' homes, assisted living, and nursing facilities.
QDoes Copergrine support multi-site hospice operations?
Yes. Manage multiple hospice locations under one organization. Each site has its own caseload and providers, but all share centralized billing, compliance, and reporting. Staff can see shared patients across sites.
QCan the system handle hospice certifications and recertifications?
Yes. The platform tracks initial certifications (5-day, 30-day), recertifications (60-day intervals), and revocation events. Automated workflows flag upcoming recertification dates and pre-populate required assessments.
QDoes the EMR track pain and symptom management?
Yes. Dedicated visit templates for pain assessment (using common scales: numeric rating, Wong-Baker FACES, PAINAD for non-verbal patients), symptom tracking (nausea, dyspnea, confusion, agitation), and intervention documentation.
QHow does family communication work?
Secure messaging portal for families to communicate with the care team. Clinicians log calls, family conferences, and care-plan updates. The system tracks family engagement and documents shared decision-making.
QWhat hospice billing does Copergrine handle?
Hospice-specific billing: per-diem rates by level of care (routine home care, continuous care, inpatient respite, general inpatient), daily billed stays, recertification intervals, and state-required billing codes. 837I claim submission and ERA reconciliation are automatic.
QCan Copergrine integrate with nursing home census and EHRs?
Yes. We integrate with major nursing home systems and can accept patient rosters via SFTP/API. Family and provider contact syncing works both ways.
QDoes the platform comply with CMS hospice requirements?
Yes. Copergrine is built to meet CMS conditions of participation (CoPs): comprehensive assessment, individualized plan of care, pain and symptom management documentation, family conferences, and clinician visits per state regulations. We maintain audit-ready records.
Ready to streamline hospice care?
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